Data protection at a glance
Data collection on our website
Who is responsible for the data collection on this website?
The data processing on this website is carried out by the website operator. You can find his contact details in the imprint of this website.
How do we collect your data?
Ihre Daten werden zum einen dadurch erhoben, dass Sie uns diese mitteilen. Hierbei kann es sich z. B. um Daten handeln, die Sie in ein Kontaktformular eingeben.
Andere Daten werden automatisch beim Besuch der Website durch unsere IT-Systeme erfasst. Das sind vor allem technische Daten (z. B. Internetbrowser, Betriebssystem oder Uhrzeit des Seitenaufrufs). Die Erfassung dieser Daten erfolgt automatisch, sobald Sie unsere Website betreten.
What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have a right to request the correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
Third-party analytics and tools
When visiting our website, your surfing behavior can be statistically evaluated. This is done primarily with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you.
General notes and mandatory information
We point out that data transmission over the Internet (eg communication by e-mail) security gaps. A complete protection of the data against access by third parties is not possible.
Unless otherwise specified below, the provision of your personal data is neither required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only to the extent that no other indication is made in the subsequent processing operations. "Personal data" means any information relating to an identified or identifiable natural person.
Designation of the responsible department:
The responsible person for data processing on this website is:
Telefon & Fax: +49 (0) 700 – 32 32 74 74
The Controlling Person shall decide, alone or jointly with others, on the purposes and means of the processing of personal data (e.g. names, contact details or similar).
Revocation of your consent to data processing:
Some data processing operations are only possible with your express consent. A revocation of your already given consent is possible at any time. An informal communication by e-mail is sufficient for the revocation. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to complain to the competent supervisory authority:
As a data subject, you have the right to lodge a complaint with the competent supervisory authority in the event of a data protection violation. The competent supervisory authority regarding data protection issues is the state data protection commissioner of the federal state in which our company's registered office is located. The following link provides a list of data protection officers and their contact details:
Right to data portability:
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to third parties. The data will be provided in a machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.
Right to information, correction, blocking, deletion:
Within the scope of the applicable legal provisions, you have the right at any time to free information about your stored personal data, the origin of the data, their recipients and the purpose of data processing and, if applicable, a right to correction, blocking or deletion of this data. In this regard and also for further questions on the subject of personal data, you can contact us at any time via the contact options listed in the imprint.
You can visit our websites without providing any personal information. Each time you access our website, usage data is transmitted by your Internet browser and stored in log data (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the volume of data transferred and the requesting provider. This data is used exclusively to ensure the trouble-free operation of our website and to improve our services. An assignment of this data to a specific person is not possible.
SSL or TLS encryption:
For security reasons and to protect the transmission of confidential content that you send to us as site operator, our website uses SSL or TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the "https://" address line of your browser and the lock symbol in the browser line.
Collection and processing when using the contact form:
When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of contacting you. By sending your message, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 (1) lit. a DSGVO with your consent.You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until the revocation. We will only use your e-mail address to process your request. Your data will then be deleted unless you have consented to further processing and use.
The legal basis for this is Art. 6 para. 1 lit. a) DSGVO.
In accordance with Art. 7 (3) DSGVO, you can revoke your consent to receive the newsletter at any time with effect for the future. To do so, you simply need to inform us of your revocation or click on the unsubscribe link contained in each newsletter.
How do we use Klick-Tipp?
(1) In our online communication with you, we use the services of KLICK-TIPP LIMITED, 15 Cambridge Court, 210 Shepherd's Bush Road, London W6 7NJ, United Kingdom. The representative of KLICK-TIPP LIMITED within the meaning of Article 27 of the GDPR is Waterton Knowledge Center WKC UG, Friedrichstr. 53a, 15537 Erkner, Germany, represented by Ulf Castelle, DSGVO-Vertreter@klicktipp.com. We obtain these services through a main contractual relationship with Digistore24 GmbH, St.-Godehard-Strasse 32, 31139 Hildesheim. Digistore24 is a reseller that procures products or services, such as Klick-Tipp, and sells them to buyers without significant further processing. With Klick-Tipp itself, we have additionally concluded an order processing in the sense of Article 28 DSGVO. This ensures that we have full control over the personal data processed there and that Klick-Tipp implements our instructions in a mirror image.
(3) Überdies haben wir bei Klick-Tipp die Möglichkeit, Ihre personenbezogenen Daten mit sog. Tags zu verknüpfen. Klick-Tipp unterscheidet zwei Arten von Tags:
SmartTags: Wenn sich ein Kontakt über ein Anmeldeformular anmeldet, erhält er automatisch einen Tag mit dem Namen des betreffenden Anmeldeformulars. Außerdem setzt Klick-Tipp automatisch die Tags „E-Mail erhalten“, „E-Mail geöffnet“, „E-Mail geklickt“ und „E-Mail im Browser angesehen“.
Manuelle Tags: Zusätzlich zu SmartTags können manuelle Tags erstellt werden. So können Sie Kontakte beispielsweise mit dem Tag „Kunde“ oder – noch spezifischer – mit dem Tag „Produkt B gekauft“ versehen.
(4) The details about these and other options we use at Klick-Tipp can be found in the KlickTipp Handbook.
(6) The anti-spam policy of Klick-Tipp can be found at here
When opening a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation. Your customer account will then be deleted.
Your data will be passed on to a service provider for e-mail marketing within the scope of order processing. Your data will not be passed on to any other third parties.
Use of Google reCAPTCHA:
Use of Google Analytics:
Google Analytics in DetailThis website uses functions of the web analysis service Google Analytics. Provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
The storage of Google Analytics cookies is based on Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
IP anonymization: We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
Contract data processing: We have concluded a contract with Google for contract data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic characteristics on Google Analytics: This website uses the "demographic characteristics" function of Google Analytics. This allows reports to be generated that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item "Objection to data collection".
Use of Facebook Remarketing:
We use on our website the remarketing function "Custom Audiences" of Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; "Facebook").This function serves the purpose of targeting visitors to the website with interest-based advertising on the social network Facebook.For this purpose, the remarketing tag of Facebook has been implemented on the website. Via this tag, a direct connection to the Facebook servers is established when visiting the website. This transmits to the Facebook server which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the Facebook social network, you will then be shown personalized, interest-related Facebook ads. The processing is based on Art. 6 (1) lit. f DSGVO from the legitimate interest in the above purpose.You have the right to object at any time to this processing of personal data relating to you based on Art. 6 (1) f DSGVO for reasons arising from your particular situation.
Duration of storage After complete processing of the contract, the data will initially be stored for the duration of the warranty period, thereafter taking into account statutory, in particular tax and commercial law retention periods and then deleted after expiry of the period, unless you have consented to further processing and use
Rights of the data subject You have the following rights according to Art. 15 to 20 DSGVO if the legal requirements are met: right to information, right to rectification, right to erasure, right to restriction of processing, right to data portability.Furthermore, according to Art. 21 (1) DSGVO, you have the right to object to processing based on Art. 6 (1) f DSGVO and to processing for the purpose of direct marketing.
Security software Wordfence
Security software Wordfence:
We use Wordfence from Defiant, Inc, 800 5th Ave Ste 4100, Seattle, WA 98104, USA, as security software: Wordfence.com. We have entered into a Data Processing Agreement with Defiant in accordance with the EU-US Data Protection Agreement.
Wordfence collects your IP address and other data about your behavior on our website (in particular URLs accessed and header information) to protect you from attackers from the Internet. In the process, your IP address is compared with a list of known attackers, and cookies are also set for logged-in users. If you try to gain unauthorized access to the administration of our website or similar, especially automated (scripting or similar), your IP address may be stored and blocked for any further access; this also applies to other websites that use Wordfence.
wfwaf-authcookie-(hash) What it does: This cookie is used by the WORDFENCE firewall to perform a capability check on the current user before WordPress loads. Who gets this cookie: This cookie is set only for users who can log into WordPress. How this cookie helps: With this cookie, WORDFENCE firewall detects logged in users and allows them increased access. WORDFENCE can also detect users who are not logged in and restrict their access to secure areas. The cookie tells the firewall what level of access a visitor has to help the firewall make smart decisions about who to allow and who to block.
wf_loginalerted_ (hash) What it does: This cookie is used to notify the WORDFENCE administrator when an administrator logs in from a new device or location. Who receives this cookie: This cookie is set for administrators only. How this cookie helps: This cookie helps site operators know if an admin login has occurred from a new device or location.
Right of complaint to the supervisory authority:
Contact us if you wish. You can find the contact details in our Impressum.